Software Development Company in Raleigh NC | G&G Technologies, Inc.

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Network Security Consulting, Network Management, Network Monitoring, Security Monitoring, & Network Security Services

G&G Technologies is a leading provider of Network Management and Security Monitoring outsourcing services for mid-size and small businesses. We use state-of-the-art monitoring software to provide health and performance analysis. Our monitoring technology consists of hardware and software probes, sniffers, agents, applications and utilities. Our network security consulting and management support services are designed to provide early warning notification. We can customize network monitoring and management tools to initiate pre-defined corrective actions or trouble-avoidance procedures and processes when thresholds are reached or triggers are activated.
G&G’s Network Operations Center (NOC) monitors, collects, processes and reports information associated with your application environment. Our network management, security monitoring & network security consulting services are available 24x7x365 allowing you to sleep easier at night and worry less about your mission critical systems. Our approach to monitoring and management is to use components that produce real-time analysis of performance and availability metrics. We use BMC Patrol and HP Openview extensively.
We have established an extended network view using comprehensive packet analyzers, RMON and RMON II technology. We provide remote monitoring and network management capabilities from alternate data center and lab environments using isolated Internet circuits. This allows our traditional local monitoring to be complemented with an outside – in point of view, delivering a comprehensive picture of network and application performance and availability.
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Our services specifically include the following features in addition to many other capabilities:

Our network management, security monitoring & network security consulting service encompasses multiple levels of network monitoring. At the lowest level, legacy methods, such as polling servers and services to determine availability, are used with full alerting capabilities. Various SNMP tools, and HP Openview are all employed as needed. We have implemented next-generation technologies including predictive analysis and server-based agents that can automatically perform corrective actions. To improve analytical focus in our highly complex environment, we direct all significant alerts and warnings to a centralized management console. Our analysis spans the disciplines of network, security, storage, operating systems, and environmental services.

Our network management & security monitoring services provide three key systems management functions

Unlike traditional tools, our network management tools (some home grown and some third party tools) are implemented in a matter of hours, while providing the reliable and scalable architecture needed for today’s mission critical systems management applications. Our tools are not dependent on unreliable SNMP agents to gather data for managing servers.
Instead they exploit their own data gathering technologies and utilize a publish/subscribe based architecture that provides for “guaranteed delivery” of events and performance information.
Right out of the box, hundreds of performance reports and real time monitoring for the following environments are included:

Servers:

UNIX (multiple), Linux, Windows (all), Netware, AS400 iSeries

Databases:

SQL Server, Oracle, Sybase, DB2 UDB

Network Services:

Interface Traffic, Bandwidth Monitoring, Port Availability

Applications:

Citrix, MS Terminal Server, Exchange, Lotus Notes, URL, DNS, DHCP, LDAP, Internet Mail (SMTP/POP)

Security and Availability of hosting company’s servers

G&G provides monitoring services for Internet and Web servers’ availability and vulnerability and keeping servers software up-to-date. Properly functioning servers, web sites of clients being accessible 24/7 are the most vital part of any hosting business. Securing your servers now at a small cost prevents much greater costs in the future. We also offer professional monitoring of your web servers and keep you up to date on the latest threats, virus outbreaks, and fixes available, we offer you to sign up for our Server Monitoring plan. According to a specific service plan your servers are frequently monitored by highly skilled network administrators, and you can be sure the security of your system is kept in order.

Our server monitoring plan includes

Performing regular (once a week) security scans of your server to discover vulnerabilities, such as breaches or holes, in your system; monitoring of protocols and servers is performed every other day, 3 times per week; notifying you via email or SMS about serious irregularities or troubles such as the monitored service being down. Notifications include the local date and time, server name and type, the reason for the failure, an error number/error message and a trace-route; when the monitored service is available again you get an email/SMS containing the confirmation of the service indicated in the failure notification being up.

Our monitoring service includes most of the protocols and servers on your host

Like HTTP; HTTPS; FTP; Mail Servers (POP3 Servers; SMTP Servers; IMAP Servers); Telnet Servers; SSH Servers; DNS Servers.
Our external Server Monitoring plan prevents costly web server malfunctioning because you keep a constant watch over your system, and you know when there’s a need to take urgent actions before your hosting clients start complaining.

Remote Network Administration (Net Admin) outsourcing services

As per your requirements we may provide Net Admin services for a certain number of hours for your remote installation, support, configuration and upgrade of the software and when you need software to be installed, configured, or upgraded on your servers, or networking issues solved professionally and in time, you send an email to our Tech Support Team and we do the work for you. These plans include: Installation, configuration and support of Web-site related software, Installation, configuration and support of Mail related software, Networking, Scripts installation and upgrading, Perl and PHP modules and libraries installation. Additionally we also offer: Monitoring of your server(s), Troubleshooting ON REQUEST (billed according to the fees for additional hours of the plan).
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